Terms of Service
These Terms of Service explain the terms and conditions that apply when you use the website, services, products, proposals, support systems, hosting services, consulting services, or other digital services provided by Bremnes Data & Consulting.
Last updated: 24 April 2026
1. Business Information
These Terms of Service are provided by:
Business name: Bremnes Data & Consulting
Also known as: BREDC
Address: Nesevågen 13, 5970 Byrknesøy, Norway
Email:
Phone: +47 405 43 981
2. Acceptance of These Terms
By using our website, requesting a proposal, ordering services, accepting an offer, paying an invoice, using a customer portal, submitting support requests, or otherwise engaging Bremnes Data & Consulting, you agree to these Terms of Service.
If you do not agree with these Terms, you should not use our services or website.
3. Relationship to Individual Agreements
These Terms apply generally to our services unless otherwise agreed in writing.
If there is a conflict between these Terms and a signed agreement, accepted proposal, written contract, invoice terms, service agreement, or data processing agreement, the specific written agreement will apply to the extent of the conflict.
4. Services Provided
Bremnes Data & Consulting may provide services including, but not limited to:
- Website design and development
- Joomla website development and maintenance
- CMS setup, configuration, migration, and support
- Hosting and related technical services
- Domain, DNS, email, and SSL configuration assistance
- Automation and integration services
- Technical consulting and troubleshooting
- Training and guidance
- Search engine optimisation and website improvement work
- Support systems, customer portals, and proposal systems
The exact scope of work for a project or service will normally be described in a proposal, quote, written agreement, invoice, email confirmation, or project specification.
5. Proposals, Quotes, and Orders
Proposals and quotes are based on the information available at the time they are prepared. A proposal may include assumptions about scope, content, functionality, timeline, third-party costs, customer responsibilities, and technical requirements.
Unless otherwise stated, proposals and quotes are valid only for the period specified in the proposal. If no validity period is stated, the proposal may be changed or withdrawn at any time before acceptance.
An order, project, or service may be considered accepted when the customer confirms the proposal, approves the work in writing, pays an invoice, gives access to required systems, or otherwise clearly instructs Bremnes Data & Consulting to start the work.
6. Customer Responsibilities
The customer is responsible for providing accurate, complete, and timely information required for the delivery of services.
Customer responsibilities may include:
- Providing website content, text, images, videos, logos, and branding materials
- Providing access to hosting, domains, CMS systems, email systems, and third-party platforms
- Reviewing and approving designs, content, proposals, and technical work
- Testing website functionality and reporting issues within a reasonable time
- Ensuring that supplied content does not infringe third-party rights
- Ensuring that the customer has the legal right to use all supplied materials
- Maintaining secure passwords and access control
- Keeping contact and billing information up to date
Delays in receiving required information, approvals, content, access, or feedback may delay project delivery and may affect agreed timelines.
7. Access Credentials and Security
Where the customer provides login details, API keys, server credentials, CMS accounts, hosting access, or other access credentials, the customer confirms that they are authorised to provide such access.
Customers should not send passwords or sensitive access details through insecure channels unless this has been specifically agreed. Bremnes Data & Consulting may recommend secure methods for sharing access credentials.
The customer remains responsible for managing users, permissions, passwords, two-factor authentication, and access control on their own systems unless a separate maintenance or administration agreement applies.
8. Project Scope and Changes
The agreed project scope is limited to the work described in the accepted proposal, agreement, or written confirmation.
Any work outside the agreed scope may be treated as additional work. Additional work may require a new quote, revised timeline, or separate invoice.
Examples of additional work may include:
- Additional pages, layouts, or design revisions
- New features not included in the original scope
- Changes to approved designs or approved content
- Additional integrations or automation workflows
- Repair of issues caused by third-party changes or customer changes
- Emergency support, malware cleanup, or urgent troubleshooting
9. Timelines and Delivery
Any delivery dates or timelines provided are estimates unless expressly agreed as fixed deadlines in writing.
Timelines may be affected by customer response times, missing content, technical issues, third-party services, hosting delays, domain issues, software compatibility, payment delays, or circumstances outside our control.
Bremnes Data & Consulting will make reasonable efforts to deliver services within agreed or estimated timelines, but we do not guarantee delivery dates unless expressly agreed in writing.
10. Payment Terms
Prices, payment schedules, deposits, recurring fees, and due dates will normally be stated in the proposal, invoice, service agreement, or order confirmation.
Unless otherwise agreed, invoices must be paid by the due date stated on the invoice.
Bremnes Data & Consulting may require partial or full payment before starting work, purchasing third-party services, transferring files, launching a website, or delivering final project assets.
Late payment may result in delayed work, suspension of services, withholding of deliverables, or additional fees where permitted by applicable law and agreement.
11. Recurring Services
Recurring services may include hosting, maintenance, support, monitoring, backups, automation services, consulting retainers, or other ongoing services.
Recurring services continue until cancelled according to the applicable agreement, invoice terms, or written cancellation arrangement.
If payment for recurring services is not received by the due date, Bremnes Data & Consulting may suspend or terminate the relevant service after reasonable notice where appropriate.
12. Hosting, Domains, Email, and Third-Party Services
Some services may depend on third-party providers, including hosting companies, domain registrars, DNS providers, email providers, payment providers, CMS extension developers, software vendors, API providers, and automation platforms.
Bremnes Data & Consulting is not responsible for third-party downtime, price changes, policy changes, software bugs, service limitations, account restrictions, API changes, security incidents, or discontinued services unless otherwise agreed in writing.
The customer is responsible for complying with the terms, policies, licence conditions, and acceptable use rules of third-party providers used in connection with their project or service.
13. Website Content
The customer is responsible for all content provided to Bremnes Data & Consulting or published on the customer’s website, including text, images, videos, downloads, trademarks, product descriptions, pricing, claims, legal notices, and customer-facing information.
Bremnes Data & Consulting may assist with writing, editing, structuring, or publishing content, but the customer remains responsible for reviewing and approving the content before publication.
The customer must ensure that website content complies with applicable laws, intellectual property rights, privacy rules, marketing rules, consumer protection rules, and industry-specific requirements.
14. Intellectual Property
Unless otherwise agreed in writing, the customer owns the final website content, custom text, and customer-specific materials created and paid for as part of the agreed project.
Bremnes Data & Consulting may retain ownership of reusable tools, code libraries, templates, frameworks, processes, know-how, internal systems, generic components, and pre-existing materials used to deliver services.
Third-party software, CMS platforms, extensions, plugins, templates, fonts, images, APIs, and other external materials remain subject to their own licences and terms.
The customer may not resell, redistribute, copy, or claim ownership of third-party software or reusable BREDC materials unless this is clearly permitted by licence or written agreement.
15. Portfolio and References
Unless otherwise agreed in writing, Bremnes Data & Consulting may refer to completed work in a portfolio, case study, proposal, website, or marketing material.
This may include the customer’s business name, website link, public screenshots, and a general description of the work performed.
Confidential information, sensitive information, private login areas, and non-public business information will not be published without permission.
16. Support and Maintenance
Support and maintenance are included only if stated in the relevant agreement, proposal, invoice, or service plan.
Support may include reasonable assistance with technical issues, updates, bug fixes, configuration, questions, or guidance, depending on the service purchased.
Support does not normally include new features, major redesigns, third-party platform issues, extensive training, emergency work, malware cleanup, or problems caused by customer changes unless specifically included or agreed separately.
17. Backups
Unless backup services are specifically included in a written agreement, the customer is responsible for keeping reliable and current backups of websites, databases, email accounts, files, and other digital assets.
Where backup services are provided, backups are still subject to technical limitations, storage limits, retention periods, third-party provider availability, and configuration settings.
The customer should verify that backups are working and suitable for their business needs.
18. Acceptable Use
Customers must not use our services, systems, hosting, support channels, websites, or delivered solutions for unlawful, abusive, harmful, or unauthorised purposes.
Prohibited use may include:
- Illegal content or illegal activity
- Spam, phishing, fraud, malware, or deceptive practices
- Unauthorised access to systems or data
- Distribution of malicious code or harmful files
- Violation of intellectual property rights
- Harassment, abuse, threats, or discriminatory content
- Excessive server load, misuse of resources, or attempts to disrupt services
- Any activity that may damage BREDC, its customers, providers, systems, or reputation
Bremnes Data & Consulting may suspend or terminate services if unacceptable use is detected or reasonably suspected.
19. Cancellations and Termination
Either party may terminate services according to the terms stated in the relevant agreement, proposal, invoice, or service plan.
Cancellation of a project or service does not remove the customer’s obligation to pay for work already performed, expenses already incurred, third-party services already purchased, or recurring services already delivered.
Bremnes Data & Consulting may terminate or suspend services if the customer fails to pay invoices, breaches these Terms, misuses services, provides unlawful content, causes security risks, or fails to cooperate in a way that prevents service delivery.
20. Consumer Right of Withdrawal
If the customer is a consumer and the purchase is subject to mandatory consumer cancellation rights under applicable law, the customer may have a right to withdraw from the purchase within the legally required period.
For services that begin before the withdrawal period has expired, the consumer may be required to pay for services already delivered if this is permitted by applicable law and the consumer has requested that work starts before the withdrawal period ends.
Business customers and custom-made business services may not have the same withdrawal rights as consumers.
21. Refunds
Refunds are handled according to the applicable proposal, invoice, agreement, service plan, and mandatory law.
Payments for completed work, started work, custom development, consulting time, domain registrations, third-party licences, hosting periods, setup fees, and other non-recoverable costs are normally not refundable unless required by law or expressly agreed in writing.
22. Data Protection and Privacy
Bremnes Data & Consulting processes personal data according to our Privacy Policy and applicable data protection rules.
Where we process personal data on behalf of a customer, the customer may be the data controller and Bremnes Data & Consulting may act as a data processor. In such cases, a data processing agreement may be required.
Customers are responsible for ensuring that their own websites, forms, customer databases, newsletters, analytics tools, cookies, and third-party integrations comply with applicable privacy and data protection laws.
23. Confidentiality
Bremnes Data & Consulting will treat non-public customer information as confidential where the information is clearly confidential by nature or has been identified as confidential.
Confidential information may include login details, business information, technical configurations, customer data, project materials, unpublished content, and private communications.
Confidentiality obligations do not apply to information that is already public, independently developed, lawfully received from another source, or required to be disclosed by law.
24. No Guarantee of Specific Results
Bremnes Data & Consulting may provide services intended to improve website quality, performance, usability, search visibility, security, automation, efficiency, or business presentation.
However, we do not guarantee specific rankings, traffic levels, sales, conversion rates, revenue, uptime, search engine placement, approval by third-party platforms, or business outcomes unless expressly agreed in writing.
25. Warranties and Service Limitations
Services are provided with reasonable care and professional effort based on the agreed scope.
However, websites, hosting environments, CMS platforms, extensions, integrations, APIs, email systems, automation tools, and third-party services may be affected by factors outside our control.
Bremnes Data & Consulting does not warrant that any website, system, integration, or service will be completely error-free, uninterrupted, permanently compatible, immune from security issues, or suitable for every possible use case.
26. Limitation of Liability
To the maximum extent permitted by applicable law, Bremnes Data & Consulting shall not be liable for indirect loss, loss of profit, loss of revenue, loss of business, loss of data, loss of goodwill, downtime, consequential damages, or damages caused by third-party services.
Any liability connected to paid services shall be limited to the amount paid by the customer for the specific service giving rise to the claim, unless otherwise required by mandatory law or expressly agreed in writing.
27. Force Majeure
Bremnes Data & Consulting is not responsible for delay, failure, interruption, or non-performance caused by circumstances outside our reasonable control.
Such circumstances may include internet outages, hosting failures, cyberattacks, power failures, natural events, war, strikes, government actions, supplier failures, third-party platform outages, serious illness, or other unforeseen events.
28. Changes to Services
Bremnes Data & Consulting may update, improve, replace, suspend, or discontinue services, website content, service descriptions, pricing, or technical solutions where necessary.
For active customer services, material changes will normally be communicated where reasonable and relevant.
29. Changes to These Terms
Bremnes Data & Consulting may update these Terms of Service when necessary to reflect changes in our services, business practices, legal requirements, technology, pricing, or operational needs.
The latest version will be published on our website with an updated revision date.
30. Governing Law and Disputes
These Terms are governed by the laws of Norway, unless mandatory law requires otherwise.
The parties should first attempt to resolve disputes through good-faith dialogue.
If a dispute cannot be resolved through dialogue, the dispute may be handled by the competent courts or dispute resolution body according to applicable law and agreement.
31. Contact
If you have questions about these Terms of Service, please contact:
Bremnes Data & Consulting
Nesevågen 13
5970 Byrknesøy
Norway
Email:
Phone: +47 405 43 981
